In line with Malta’s sustainable environmental and waste management strategy, WasteServ seeks to provide a national service through its waste recovery and treatment processes at the Civic Amenity Sites (CAS) in Malta and Gozo. The CAS have been established to accept separated household waste. The resulting output fractions are directed for further processing, recovery, recycling or disposal at authorised facilities. Furthermore, through the operation of the Reuse Centres (located at the CAS), material is recovered and redirected for renewed use.
WasteServ’s objective are to deliver a reliable waste management service, prevent pollution, protect the environment, and promote circular economy. These objectives are pursued in safe work environment, whit a commitment to exceed customer’s expectations.
Through its operations at Civic Amenity Sites and the various supporting branches, WasteServ will strive to:
- Comply with all applicable Environmental Permits EP00343/25, EP00344/25, EP00345/25, EP00346/25, EP00347/25, EP00348/25, relevant legislation and applicable requirements;
- Improve the service provided to our clients;
- Attain positive feedback from clients;
- Minimise complaints from interested parties;
- Improve on-site management of waste;
- Ensure the provision of a safe, controlled and secure disposal service;
- Prevent/reduce waste from going to landfill;
- Maintain emergency preparedness measures to minimise and control the risk of fire and spills;
- Increase public awareness and participation in Reuse Centres;
- Make good use of the compost produced from agricultural organic waste;
- Develop and maintain a competent workforce capable of delivering safe, compliant and professional services;
- Promote safe, responsible and professional behaviours by employees, contractors and visitors across all Civic Amenity Sites.
The statuses of the objectives are reviewed every three months and discussed in Management Review Meetings when applicable. To implement this policy, we have adopted a management system based on the requirements of ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018.
We are committed to continually improve our management system and its effectiveness constantly and repeatedly through established mechanisms. This policy shall be communicated to, and understood by, all personnel within the organisation. We will also communicate this policy to the public, all visitors and contractors at the facility.
This Policy is reviewed on a yearly basis to ensure that our focus on customer requirements and environmental preservation is maintained, and that the measures of our promise to our stakeholders are achieved.
Registered waste carriers can access Civic Amenity Site rules here.